Terms and Conditions

Account Creation

• You must be at least 18 years old to create an account
• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account

User Conduct

You agree not to:

• Provide false or misleading information
• Impersonate another person or entity
• Use the Service for illegal or unauthorized purposes
• Harass, abuse, or harm other users
• Spam or send unsolicited communications
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service

Verification

We may require identity verification for certain features. You agree to provide requested documentation and understand that verification does not guarantee the accuracy of user information or property details.

Listing Requirements

• Property owners must have legal right to rent the property
• All listing information must be accurate and up-to-date
• Photos must accurately represent the property
• Pricing must be clearly stated with no hidden fees
• Comply with local laws and regulations

Content Standards

All content posted on our platform must:

• Be truthful and not misleading
• Not violate any laws or regulations
• Not infringe on intellectual property rights
• Not contain offensive or inappropriate material
• Not include discriminatory language or practices

Content Removal

We reserve the right to remove any content that violates these Terms or our community guidelines. We may also suspend or terminate accounts for violations.

Service Fees

• Subscription fees for premium features are charged monthly or annually
• Transaction fees may apply to payment processing
• Additional service fees for optional services
• All fees are clearly disclosed before charging

Payment Terms

• Payments are processed through secure third-party providers
• Subscription fees are charged in advance
• Failed payments may result in service suspension
• Refunds are subject to our refund policy

Rent Collection

When using our rent collection service, we act as a payment processor. We are not responsible for disputes between landlords and tenants regarding rent payments.

Our Rights

The Service and its original content, features, and functionality are owned by RentHaven and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

You retain ownership of content you post but grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.

Trademark Policy

RentHaven and related logos are trademarks of RentHaven Private Limited. You may not use our trademarks without prior written permission.

Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Third-Party Content

We are not responsible for the accuracy, completeness, or reliability of user-generated content or third-party information. Users should verify all information independently.

Limitation of Liability

To the maximum extent permitted by law, RentHaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

By You

You may terminate your account at any time by contacting customer support or using the account deletion feature in your profile settings.

By Us

We may terminate or suspend your account immediately, without prior notice, for violations of these Terms or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

Dispute Resolution

We encourage users to contact us first to resolve any disputes. If informal resolution is not possible, disputes may be resolved through binding arbitration in accordance with Indian arbitration laws.